1. Data Controller
The Glacio website is operated by a private seller based in Switzerland (1010 Lausanne). For any questions regarding your personal data, please contact us via our contact page.
2. Data Collected
When you place an order or browse our site, we may collect: name, email address, postal address, phone number, payment data (processed by our secure payment provider, never directly stored by us), and browsing data (cookies).
3. Purposes of Processing
Your data is used to: process and deliver your orders, provide customer service, fulfill our legal obligations, and, with your consent, send you marketing communications.
4. Legal Basis
The processing of your data is based on the performance of the sales contract, our legitimate interest in ensuring the proper functioning of the site, and your consent when required (marketing, non-essential cookies).
5. Data Sharing
Your data may be shared with our technical service providers (hosting, payment, carriers) to the strict extent necessary for the execution of your order. It is never sold to third parties.
6. Data Retention
Your data is retained for the period necessary for the purposes for which it was collected, and in accordance with applicable legal obligations.
7. Your Rights
In accordance with the GDPR, you have the right to access, rectify, erase, restrict, and object to the processing of your personal data. You can exercise these rights by contacting us via our contact page.
8. Cookies
The site uses cookies necessary for its operation, as well as, subject to your consent, cookies for statistical and marketing purposes.